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Fraud Prevention Tips Print

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Over the past few months, we have noticed a massive increase in fraudulent accounts being created. This of course not only has a negative impact on the server performance but can also cause our servers to be "blacklisted" by several ISPs. Fraudulent Accounts can also result in chargebacks from your payment processor so it is important that you are actively monitoring and checking all orders for the signs of fraud.
Users who sign up for fraudulent accounts often use them for the following purposes.
  • Spamming/Bulk E-Mailing
  • Phishing Sites
  • Illegal Download Sites
  • Scam Sites
  • and more.......
It is important to check every order for fraud. There are services like MaxMind that automate this checking of all orders. Below are several tips to manually review orders.
  • IP Address Checking - Do a Traceroute to the customers IP Address, does it resolve to the same country of the customers home address?
  • Domain Check - If the customer did not purchase a domain, ensure it is in fact already registered via a simple whois lookup
  • Free Domains - Watch out for Free Domains such as ".co.cc" or ".tk" domains, this is not always a sign of fraud but you should double check
  • Common Domains - Watch out for customers who try to order a domain such as "Yahoo.com" or "YouTube.com". This is especially common with bank/stock and government websites.
  • Mis-spelled Domains - Watch for mis-spelled domains such as "hbllbank.com" or "sccbbank.com.pk"
We hope the above tips are helpful, please don't hesitate to ask if you have any fraud prevention questions.


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